How Consumer Experience is Driving the Latest Tech Trends

How Consumer Experience is Driving the Latest Tech Trends

It’s 2017 and as you read headlines about big name companies, you’ll find that they’re either falling behind due to lack of innovation in their customer experiences, or they’re downright knocking customer experience out of the technologically connected park. No matter the business, one thing seems to hold true throughout every industry: doing the same old thing is not going to cut it anymore. This blog post discusses just a few big name companies that are stirring things up with technology in order to keep their products and businesses fresh.

Not all PACS are Made the Same

Not all PACS are Made the Same

The Physical Access Control Systems (PACS) market is poised for new growth and innovation, after many years of relatively unimproved technology. Growth will be driven by a combination of new products and technologies, new investments, and new requirements, as well as by gaps in existing systems. We have already seen this type of innovative enterprise-technology growth over the last two decades – and still going strong– in cyber security, unified communications, workplace technology, server infrastructure, and other sectors. The same trends are presently driving innovation in physical security.

3 Big Ways Democratizing Access Control will Transform the Sharing Economy

3 Big Ways Democratizing Access Control will Transform the Sharing Economy

Between consumers, entrepreneurs, and businesses, the implementation of democratized access control could potentially disrupt an already disruptive economy. To put it simply, this sharing economy that a majority of us have taken part in, could become a greater and more convenient influence in our everyday lives. With the right piece of technology,  profitable ventures of sharing personal and commercial property could be automated and set-up to allow anytime-anywhere access to these products. 

Gig Economy 2.0: Why Smarter Access is the Key to a Winning Customer Experience

Gig Economy 2.0: Why Smarter Access is the Key to a Winning Customer Experience

This year, we will begin to see smart access control systems ushering in a second generation of the Gig economy by providing more methods of collaboration for employers, employees, and end-users of the economy’s services. Gigs like: grocery delivery, maid services, home repair, and dog walking are just a few of the jobs that can expect greater control and efficiency when utilizing smart access control. 

Passive Entry: The Second Generation of Mobile Access Control in PACS

Passive Entry: The Second Generation of Mobile Access Control in PACS

Today, we’re already seeing several well known Physical Access Control System (PACS) manufacturers developing their versions of IoT connected smart locks, and while these locks are a great step in the right direction, they still fall short of what the next generation of PACS will aim to create: The ultimate at-door-experience. “What is the ultimate at-door-experience?” You may ask. The answer to this is simple, it’s a user experience that provides superior security, convenience, and smart technology that feels natural to the user.

Rise of the Passenger: Why Self-driving Cars Will Need the Most Secure and Scalable Access Control Platform

Rise of the Passenger: Why Self-driving Cars Will Need the Most Secure and Scalable Access Control Platform

With the introduction of ride-sharing to the autonomous market, the necessity for smart access control is high. As leaders in the access control industry, UniKey is well versed in the art of creating software that is fortified and malleable, which is exactly what these two ton chariots will need in order to keep up with consumer expectations. Both autonomous car owners and ride-sharing passengers will want a convenient and stress-free experience, and that all begins with the right platform. Through the utilization of our software’s CORE platform and its patented Inside/Outside technology, car doors will be capable of authenticating and confirming that the user who enters the driverless vehicle is in fact the intended passenger. This also solves the pain point of autonomous ride-sharing services having to worry about the possibility of picking up the wrong customer, and can even protect against any unwanted users attempting to catch a free ride.

Connected Cars: Digital Keys in the Autonomous Era

Connected Cars: Digital Keys in the Autonomous Era

As digital transformation becomes a mainstream initiative, the automotive industry is now looking toward mobile devices to meet the needs of their consumers. With increasing technological advancements made in mobile device connectivity over the past decade, innovation in consumer experiences using the smartphone are currently at the forefront of research and development by today’s top car manufacturers. 

Hardware Doesn’t Have to be Hard

Hardware Doesn’t Have to be Hard

It seems like every other day an article is published with the same cliché headline:  Hardware is hard.  As someone who has worked as a hardware engineer for over a decade, this message intrigues me.  While there are aspects of hardware engineering that can certainly be classified as “hard”, many times some of the challenging work can be mitigated and/or eliminated.  Let me explain.

Innovating Smart Apartments with Mobile Access Control

Innovating Smart Apartments with Mobile Access Control

Interest in smart, or connected, apartments is growing, with Building Design + Construction noting it as a looming trend as early as 2015. “The industry is slowly moving toward giving tenants greater command over their environments—from entry doors to HVAC systems,” the publication says. “The tools help tenants and property managers lower their respective operational costs,” as well enhance sustainability efforts and existing amenities.